Support

We understand how important your communications and the service continuity of your devices are to your business. Your time is valuable, so at Multi-Link we offer a variety of product support options that allow you to select the one that best fits your needs. Our staff of technicians are available to answer any questions you may have about programming or installation. We can even test and program your unit over the phone!

Self Support Resources

With products of the highest quality and ease of installation, we know most support requests will be simple to address. We want to make sure these requests are resolved as quickly as possible. Take advantage of the self-support resources provided below:

Repair Service Price Schedule

Product Price
The Stick $70
ACP-300 $105
ACP-500 $125
ACP-900 $145
The Power Stone $70
IP4000 $70
SR-3 $70

Repair units are given a 90-day warranty.

Frequently Asked Questions

Warranty Statement

End of Life Notice for ATX-250 (Versa-Link)

Effective July 31st 2014, Multi-Link will no longer manufacture the VersaLink ATX-250.

Current ATX-250 units can be purchased up to July 31st, 2014 OR until stock is depleted. Inventory is in limited supply and therefore is on a first come, first serve basis.

Factory direct technical support will remain in effect for ATX-250 units that are under Multi-Link’s standard warranty. Customers are encouraged to purchase the ACP-300 unit as a direct functional equivalent. To request information about the ACP-300 send an e-mail to sales@multi-link.net, or call 800-535-4651 with any questions.

Product Registration Form

Registering your Multi-Link product makes it easier should you ever need to contact Technical Support. The following form is available for your convenience.

Register Now!

Phone Line Cost Savings Calculator

Telephone Line Sharing Devices allow a wide range of telephony equipment to share a single line, thus reducing monthly telecom costs. Use our tool to determine how much you can save with our line sharing products.

Calculate Savings

All Surge Protection products are ON SALE NOW! Dismiss