Effective June 30, 2010 a new Repairs and Replacement program, “Upgrade and Save”, for Multi-Link products will be implemented.
We are pleased to continue repairing out of warranty equipment, but with rising costs it is often more cost effective to replace the unit and enjoy a new product along with the associated warranty.
With the “Upgrade and Save on Repairs” Program you get a $10 discount (off contracted “List” price) along with an extended year warranty for every new unit purchased to upgrade an old unit in the field. The program is simple:
When purchasing a new unit to replace an existing unit, mention the name of this program and make sure you provide the following: your full name, your company name, your email address, your phone number, number of units in “the sale”, the serial number of each unit being replaced in the field. Purchases can be made by phone or email. To make contact, send an email to firstname.lastname@example.org or call us at 800.535.4651 and ask for Cindy Puckett!
The new pricing schedule for repairs can be downloaded from our Support page. Thanks for all the continued support for our family of cost-cutting equipment.